Privacy notice
Your details stay private.
What happens to the information you send to Etenevä Fitness, who sees it and the choices you have.
Status of this page
Version 2026-10-11.1, last reviewed 11 October 2026. Prepared from how this website actually works. It is awaiting review and approval by Etenevä Fitness and a qualified adviser, and it is not a certificate of legal compliance. Where a detail still needs Etenevä Fitness to confirm it, this page says so.
Who is responsible for your information
Etenevä Fitness decides how your information is used and is responsible for it (the "controller"). Contact: Nick Dootson at nick@etenevafitness.com or 07904 190 682. This website, its enquiry inbox and its emails run on the AshDub platform. AshDub processes your information for Etenevä Fitness, on Etenevä Fitness's instructions, to host the site, store and deliver enquiries and send the related emails. AshDub has its own legal duties as a processor, including keeping your information secure, and Etenevä Fitness remains responsible for how your enquiry is handled.
What is collected
When you send an enquiry: your name and email address, what you would like help with and the message you write. You choose what to write in the message. When you visit: the hosting provider receives the technical details every website receives (such as your IP address, browser and the page requested) to deliver and protect the site. Essential browser storage is described on the Cookies page. This site does not use advertising or cross-site tracking.
Why it is used, and the lawful basis
To read and reply to your enquiry and, if you ask, to arrange the service: because you asked Nick to (taking steps at your request before any agreement), and in Etenevä Fitness's legitimate interest in answering enquiries. To keep a record of the conversation: legitimate interests, so Nick can follow up what was agreed and deal with any questions or complaints. If you go on to book or buy, records that the law requires (for example for accounts) are kept to meet that legal obligation. To send you a short confirmation that your enquiry arrived: part of handling the enquiry you sent. Optional measurement: only if it is offered (the Cookies page lists anything optional) and only with your consent, which you can withdraw at any time. Sending an enquiry does not sign you up to marketing. Etenevä Fitness will not send you marketing unless you separately ask for it.
Health and other sensitive information
Please do not send medical records, detailed health histories or payment card details through the website form. If health information is needed so that training can be planned safely, Nick will explain how it will be collected, used, kept and protected before you provide it, and it will be used only for that purpose. That process is being confirmed by Etenevä Fitness and will be described here once agreed.
Who receives it
Etenevä Fitness and the people who work with Etenevä Fitness on your enquiry. AshDub (the platform provider described above) and the providers AshDub uses to run it: Vercel (website hosting), Supabase (database, stored in the EU, Ireland) and Resend (email delivery). When a page loads, the font providers Google Fonts and Fontshare receive your browser's IP address to send the typefaces; they do not receive your enquiry. Your information is not sold, and it is not shared with advertisers.
Transfers outside the UK
Some of these providers operate in or from the United States (Vercel, Resend, Google) or India (Fontshare). Where information leaves the UK, AshDub relies on recognised UK safeguards, such as the UK and US data bridge for certified providers or the ICO's International Data Transfer Agreement or Addendum. The safeguard used for each provider is being confirmed in the data processing agreement between Etenevä Fitness and AshDub and is available on request.
How long it is kept
Enquiries are kept in Etenevä Fitness's secure enquiry inbox, and in the notification email Etenevä Fitness receives, until Etenevä Fitness deletes them. There is no automatic deletion yet. Etenevä Fitness is confirming a standard retention period and it will be stated here once agreed. You can ask for your enquiry to be deleted sooner at any time, unless it needs to be kept for a legal reason. Email delivery records held by the email provider are kept for a limited period under that provider's terms.
Your rights
You can ask for a copy of your information, ask for it to be corrected or deleted, ask for its use to be restricted, object to its use, and ask for it in a portable format. Where something relies on your consent you can withdraw it at any time; this does not affect what happened before. Contact Nick Dootson at nick@etenevafitness.com or 07904 190 682. Etenevä Fitness will reply within one month, and AshDub will help Etenevä Fitness with your request where it holds the information.
Complaints
Please contact Etenevä Fitness first so the problem can be put right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint or 0303 123 1113.
Where the information comes from, and automated decisions
Everything comes from you, through the form or when you contact us. No decisions about you are made by automated means, and no profiling is carried out.
Have a privacy question?
Ask Nick before sending anything you are unsure about.